SHIPPING & DELIVERY

Due to COVID-19 we are experiencing shipping delays to certain countries. Shipping times may be longer than usual. We are working diligently to ensure all orders are received. 

Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 24-72 hours. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).

Orders may not ship within 72 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.

STANDARD SHIPPING TIMES  

  • United States: 5-15 Days
  • UK: 5-15 Days
  • Canada & Australia: 5-15 Days
  • Europe (Germany, Spain, Italy, France, Sweden, Denmark, Belgium, Luxembourg, Austria, Netherlands): 5-15 Days
  • Rest of Europe: 10-21 Days
  • Rest of the World: 10-21 Days

      Find out more about delivery to a specific country by contacting us via email at support@starryprojectorlight.com 

      Please note that orders might get delayed for the following reasons:

      • Billing and shipping addresses are not the same.
      • High season
      • Order is pending a credit approval and verification.
      • A product is currently out of stock.
      • An order which requires customization.
      • An order is shipped to remote country.
      • Order security verification

        Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.